Contact Information:
Contact Name: Gavi Gershov
Contact Phone: 213-419-6133
Contact Email: Welcome@truecarfms.com
Website: www.truecarefms.com
Enrollment Information:
Intake Requirements: completed interest form, initial consultation, signed spending plan
Main Information:
Regional Centers Served: Open to all
Primary RC Vendor: FDLRC
Languages: English, Hebrew, Spanish
Platform: Online portal, app coming soon
Customer Service: Customer service is 24/7 in the languages stated above. Customer service representative to client ration is 1:30.
Budget Report: View a live budget report on the Portal and get a monthly report by mail or email.
Maximum Budget Amount: No budget cap
Models: Bill Payer (#PD4461)
Sole-employer and co-employer coming soon
Payment Information:
Vendor/Provider Packet Contains: Submit a business license, practice license (if applicable), insurance, and W9 form
Invoice time: Email invoices to invoices@truecarefms.com or enter it into the portal; payment within 24 hours of approval
Invoice approval: Through portal; provider enters invoice; must be approved by participant, independent facilitator, or authorized representative
Reimbursement: Mileage reimbursement only
Credit Card Purchases: Virtual card
Gift Cards: Lyft
EVV: Via the Hubstaff app
Electronic Time Sheet: Via the Hubstaff app