Contact Information:

Contact Name: Amanda Lighthiser (Account Manager), Jessica Mercado (Account Manager)

Contact Phone: 844-902-6665

Contact Email: pplcalifornia@pplfirst.com

Time Zone: 8-5 PST

Website: https://pplfirst.com/programs/california/ca-sdp/

 

Enrollment Information:

Wait List: Support: Customer Service, 1:1 support during enrollment and afterward, Account Manager assistance

Wait List Requirements: Will start onboarding process so staff can get set up before the budget and spending plan are signed. POS must be in place before startdate.

 

Main Information:

Regional Centers Served: Alta, Central Valley, East Bay, Eastern LA, Far Northern, Golden Gate, Harbor, Inland, Kern, Lanterman, North Bay, North LA, Orange County, Redwood Coast, San Andreas, San Diego, San Gabriel/Pomona, South Central LA, Tri-Counties, Valley Mountain, Westside

Languages: English, Spanish, Mandarin

Platform: My Account

Customer Service: Support: Customer Service, 1:1 support during enrollment and afterward, Account Manager assistance

Service Codes Not Supported: Accepts LVN through agencies but do not do W2 as they need to be supervised by an RN

Notes: A Student with a Work Visa Employer Burden Rate: 9.62%

Budget Report: Provided to Service Coordinator and participant

Maximum Budget Amount: No budget Max / will accept transfer / Sole-Employer Quarterly Transfers only

 

Models: Bill Payer (#PY3229) and Sole Employer (#PY3230)

Sole Employer:

DDS Approved Sole Employer Burden Rate (DDS Employer Burden Rate):

FICA: Social Security: 7.65%, Medicare: 1.45%

Other Rates: FUTA: 1.2%, SUTA: 3.4%, ETT: 0.10%, Workers Comp: 2.79%, Sick Leave: 3.33%

Total: 18.47% (If the employee is the participant’s parent = 6.22%, If the employee is the participant’s child (ages 18-20) = 6.22%, If the employee is the participant’s grandparent = 13.87%, Participants may have multiple burdens on their spending plan, if applicable.)

Background Check: Only those required by law must do live scan – employees responsibility

Sole Employer Insurance: Workers comp liability included in employer burden

 

Payment Information:

Vendor / Provider Packet Contains: Employer agreement, IRS Form 2678, IRS Form SS-4, DE1378J, DE 1HW, CA SCP CADE48. Forms are sent to providers through the app.

Invoice time: Invoices 1st (paid 10th) and 15th (paid 26th)

Invoice approval: Providers have access to MyAccount submit and participant will approve via email

Reimbursement: No

Credit Card Purchases: Can make credit card payment but cannot leave on file (ex: can pay 3 month advance for gym membership)

Gift Cards: Uber set up but no other gift cards

EVV: Include in employee app

Electronic Time Sheet: Live-in care givers can enter hours directly in My Account (not EVV required). All others enter hours through app.

 

Additional Information:

Yelp Review: PPLFirstFinancialManagementService

Facebook: Public Partnerships PPL

Linkedin: Public Partnerships PPL

Youtube: https://www.youtube.com/channel/UCawQW9AO1hDUzD-6ccQrgdw/videos