Contact Information:
Contact Name: Shelby Ward
Contact Phone: 619-938-2874
Contact Email: fms@guidinghands.org
Website: https://www.guidinghands.org/
Enrollment Information:
Wait List: No, accepting new clients
Wait List Requirements: Certified Budget, Process of Spending Plan, Paperwork turned in by the 15th of the month prior.
Main Information:
Regional Centers Served: San Diego (SDRC)
Primary RC Vendor: San Diego (SDRC)
Languages: English
Customer Service: General email, but small organization and one main case manager.
Budget Report: Email by the 15th (will email to contacts if requested) – will accommodate mail request.
Maximum Budget Amount: No cap
Models: Bill Payer
Payment Information:
Vendor / Provider Packet Contains: HCPBS Settings (if needed), Background Checks, W-9 Business License, Professional License if applicable, Contact Info
Invoice approval: Invoice direct from vendor (will need participant approval) or from family – best way is to CC FMS Vendor and participant; Cut checks weekly, two weeks (as long as there are no questions in invoice or funds in spending plan) – streamlined packet for community and one for RC vendor.
Reimbursement: No
Credit Card Purchases: Yes (can leave card on file for reoccurring chargers)
Gift Cards: Yes to Uber/Lyft
Additional Information:
Yelp Reviews: Home of Guiding Hands