Contact Information:

Contact Name: Nahid Sultana

Contact Phone: 858-878-2500

Contact Email: Support.CA@candthomecare.com

Website: https://www.candthomecare.com/

Enrollment Information:

Intake Requirements: Signed Memorandum of Understanding (MOU), Signed Spending Plan and authorized budget.

Main Information:

Regional Centers Served: San Diego Regional Center (SDRC), Regional Center of Orange County (RCOC)

Primary RC Vendor: SDRC

Languages: English, Spanish, Bengali, Hindi, Urdu, Punjabi, Mandarin, Cantonese and Shanghainese

Platform: Online portal coming soon

Customer Service: Customer service is 24/7 in the languages stated above via email or phone call.

Budget Report: Monthly report provided by email.

Maximum Budget Amount: No budget cap

Models: Bill Payer (PY4180), Co-employer (PY4181),
Sole-employer (PY4182)

Co-Employer:

Co-Employer Burden Rate (DDS Approved Rate):

FICA: Social Security: 6.2%, Medicare: 1.45%

Other Rates: FUTA: 0.6%, SUTA: 3.4%, ETT: 0.10%, Workers Comp: 4.56%, Sick Leave: 3.33%

Total: 19.64%

Background Check: All who provide direct personal care including family need a background check

Co-Employer Insurance: Not available

Sole-Employer:

Sole-Employer Burden Rate (DDS Approved Rate):

FICA: Social Security: 6.2%, Medicare: 1.45%

Other Rates: FUTA: 0.6%, SUTA: 3.4%, ETT: 0.10%, Workers Comp: 4.56%, Sick Leave: 3.33%

Total: 19.64%

Background Check: All who provide direct personal care including family need a background check

Sole-Employer Insurance: Not available

Payment Information:

Vendor/Provider Onboarding Requires: A business license, W-9 form, and be a spending plan approved provider

Invoice time: Invoices are emailed to the FMS and payments are made bi-weekly

Invoice approval: Invoice must be approved by participant

Reimbursement: Mileage reimbursement

Credit Card Purchases: Available

Gift Cards: Available 

EVV: Will be integrated into the website portal

Electronic Time Sheet: Will be integrated into the website portal